Meet Our Team

We are especially interested in making all our patients feel right at home and put your needs first to achieve efficient and comprehensive treatment. Our specially trained and highly skilled staff includes Kacie Arsenault, PA-C, Jonna Racela, PA-C, Heather (LPN and medical billing expert), Sue T (receptionist and office manager), Sue W (receptionist), Laura Beth (medical assistant and receptionist), Cathy and Kim (administrative assistants/ insurance specialists), Kaitlyn and Marissa (medical and aesthetic assistants), and Becky (medical transcriptionist).

Together, with our strengths and talents combined, we represent years of experience in treating patients with the highest level of care. Our team is a friendly and happy group who enjoy helping people and take pride in doing a good job. We all have a passion for dermatology and work together to treat a wide range of skin conditions from skin cancer to allergic rashes to wrinkles. To stay abreast of the very latest in technology and advances, we regularly attend continuing education courses and seminars.

Kacie R. Arsenault, PA-C

A native of central Massachusetts, Kacie earned both her bachelor’s (Magna Cum Laude) and master’s degrees from highly competitive Massachusetts College of Pharmacy and Health Sciences. During her training Kacie was distinguished as a peer mentor and an Admissions Committee Representative. Kacie has also authored a report on superficial spreading melanoma.

Kacie is active in providing health and environmental education for children and has worked in that capacity at Nature’s Classroom. She also enjoys being in the great outdoors.

Excited about living in the heart of the Berkshires, Kacie brings her broad clinical experience, her love of all diseases dermatological, and her empathetic nature. Kacie clearly shares our passion for dermatology, life-long learning, and the pursuit of excellence. Kacie’s practice is open and she is currently accepting new patients.

Jonna Racela, PA-C

Hailing from North Adams, Jonna earned her Physician Assistant degree from Yale University School of Medicine after completing a bachelor’s degree in biology from Massachusetts College of Liberal Arts. Jonna has been a familiar and well-respected part of our medical community for many years. Prior to joining our team, Jonna spent 13 years at Williamstown Medical Associates practicing high quality medicine, followed by 2 years at Southwestern Vermont Medical Center in specialty care. Jonna has completed a rigorous diplomate fellowship through the Society of Dermatology Physician Assistants.

With her longtime enthusiasm for and commitment to dermatology, Jonna brings her extensive clinical experience and her kind and thoughtful demeanor. When she is not stamping out disease, Jonna enjoys spending time with her family, hiking with her dog, and reveling in the great outdoors.

We are fortunate that Jonna has chosen to use her clinical acumen to deliver valuable dermatologic care here in North Adams. Jonna clearly shares our passion for dermatology, life-long learning, and the pursuit of excellence.